Filing of Complaint
A person may request the review of a decision by filing a written complaint with the administrative review officer. A complaint under subsection (1) must be filed
(a) within the time specified for requesting a review in the enactment that grants the
right of review, or
(b) if no time is specified in that enactment, within 15 days after the complainant was
notified of the decision that is the subject of the request for a review.
A complaint under subsection (1) must
(a) identify the decision, including its subject matter, that is the subject of the request
(b) state the date the complainant was notified of the decision,
(c) state the basis of the request for review, and
(d) give the name of the complainant, an address to which documents may be
delivered to the complainant and a telephone number where the complainant may
The administrative review officer
(a) must, within seven days after receiving a complaint under subsection (1), deliver a
copy of the complaint to the decision maker responsible for the decision that is the
subject of the request for review, and
(b) may request copies of the decision maker’s records respecting that decision.
Within seven days after receipt of a request under subsection (4)(b), the decision maker
must submit the following records respecting that decision to the administrative review
(a) any record of oral evidence received or relied upon;
(b) copies of any documentary evidence received or relied upon;
(c) any other evidence received; and
(d) a copy of the written decision and written reasons, if any.