Summer Job Posting | Museum Assistant (Up to 4 positions)

POSITION: Museum Assistant – Nisga’a Museum (up to 4 positions, 2 funded through the Young Canada Works program)
SALARY RANGE: $18.15 per hour or based on experience with a progression increase for returning employees.
SUPERVISOR: Museum Director / Curator
HOURS: Approx. 37.5 hours per week TERM: Seasonal LOCATION: Laxgalts’ap BC
JOB SUMMARY: This is a museum support position that assists with public access to Museum exhibitions and programs and provides general administrative support to Museum staff. Museum Assistants are the public face of the Nisga’a Museum who, through the research, development and delivery of various programs, facilitate an educational and safe environment for visitors to explore Nisga’a culture, history and the heart of the Nisga’a Nation. Training is provided and returning seasonal staff are offered increasing levels of responsibility. Hours of work and duties vary depending on operational requirements and school schedules.

MAIN RESPONSIBILITIES:
● Visitor Experience and Visitor Services
● Programming and Special Events
● Summer Work Projects
● Other Duties as Assigned
GENERAL DUTIES:
● Provide information to the general public through guided tours.
● Respond to visitor inquiries in person, online, via telephone or e-mail regarding Museum exhibitions, programs and special events.
● Maintain current knowledge of educational programs, exhibits, special events, and other visitor related information.
● Monitor the Nisga’a Museum floor during opening hours with an approachable and knowledgeable presence.
● Listen to customer complaints and ideas, take necessary action and forward all comments and concerns to appropriate staff.
● Prepare program and activity materials, assemble supplies, set up and announce public programs to visitors as scheduled.
● Assists with opening/closing Museum in compliance with established guidelines. Conduct procedural safety checks on the Nisga’a Museum floors and exhibits to ensure all is operating and functioning properly.
● May process payments for gift shop sales; assist with balancing daily cash and credit card receipts, cash reports and deposits.
● Support and assist in “Special Projects” and special events as assigned including assistance with museum research and preparation of digital/online didactic materials for museum website and future temporary exhibitions.
● Operate a variety of common office equipment such as computers, photocopiers, cash registers and debit machines.
● As required, enforce rules and regulations regarding the proper use of the facility. Enforce and comply with all the Nisga’a Museum’s Emergency Response Plan procedures and complete incident/accident reports as required.
● Participate in department meetings, training and workshops on request.
● If hired as part of the Young Canada Works in Heritage Organizations program, complete all paperwork, tracking, and reporting required.
● Other duties as assigned
KNOWLEDGE / SKILLS / ABILITIES:
● An outgoing and customer service focused persona.
● Knowledge of Nisga’a people, culture, territory and history.
● Ability to establish and maintain effective working relationships with internal/external contacts and to deal courteously with the public.
● Ability to exercise initiative and make decisions in accordance with applicable rules, regulations and policies.
● Ability to operate standard office equipment and use standard MS Office suite of software.
● A demonstrated interest in museum studies, education, Aboriginal culture, Aboriginal history, anthropology, history, art or similar.

QUALIFICATIONS FOR YCW POSTIONS
● Must be between the ages of 16 – 29 years;
● Enrolled in full time school and plan to return to school full time in the fall;
● Able to work in Canada;
● Registered in the YCW online candidate inventory;
● Committed to working the full duration of the program.

The Nisga’a Museum relies on seasonal workers to support tours and programs during the summer visitor season. All successful candidates MUST be able to work for the duration of the summer. No significant leaves/vacations will be approved except in extenuating circumstances. A 3-month probation period applies to new employees.

The successful candidate will be required to complete/provide:
● 2 recent work or personal related references;
● Copy of educational transcripts;
● Criminal Records Check will be required of the successful candidate.

Applicants are required to submit a resume with cover letter describing their qualifications and related experience prior to 5:00 pm on May 27, 2026. We thank all applicants for their interest, however, only those selected for an interview will be contacted. We encourage women, persons with disabilities, visible minorities and Aboriginal peoples to apply. Candidates must also be registered in the YCW online candidate inventory to be considered for the YCW positions. Visit www.youngcanadaworks.ca for all eligibility details and registration.